Total complaints
2
Filed since Equi
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows due to the necessity to have the document for my HR department's complaint history from CFPB public records. 2 consumers have filed complaints since Equi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Equi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How due to the necessity to have the document for my HR department's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I took a new XXXX position in which my XXXX school credentials and transcripts were requested. I made notice to XXXX XXXX University to find my account had been frozen. I called XXXX XXXX University to determine the issue and was at that time | 1 |
| I took a new XXXX position in which my XXXX school credentials and transcripts were requested. I made notice to XXXX XXXX University to find my account had been frozen. I called XXXX XXXX University to determine the issue and was at that time | 1 |
| State | Complaints |
|---|---|
| I paid the amount. After I paid XXXX XXXX University the amount they stated was due | 2 |
| Issue | Complaints |
|---|---|
| was notified by XXXX XXXX University that there was an outstanding bill due. I inquired as to the basis of the bill and the account manager advised she would have to call me back after researching. After a number of calls back and forth | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
due to the necessity to have the document for my HR department has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Equi, and the most recent logged activity is XXXX is al, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, due to the necessity to have the document for my HR department reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I took a new XXXX position in which my XXXX school credentials and transcripts were requested. I made notice to XXXX XXXX University to find my account had been frozen. I called XXXX XXXX University to determine the issue and was at that time", and the single most common underlying issue is "was notified by XXXX XXXX University that there was an outstanding bill due. I inquired as to the basis of the bill and the account manager advised she would have to call me back after researching. After a number of calls back and forth".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating due to the necessity to have the document for my HR department: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
due to the necessity to have the document for my HR department has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
due to the necessity to have the document for my HR department has a 0% timely response rate to CFPB complaints.
The most common issue reported against due to the necessity to have the document for my HR department is "was notified by XXXX XXXX University that there was an outstanding bill due. I inquired as to the basis of the bill and the account manager advised she would have to call me back after researching. After a number of calls back and forth" in the "I took a new XXXX position in which my XXXX school credentials and transcripts were requested. I made notice to XXXX XXXX University to find my account had been frozen. I called XXXX XXXX University to determine the issue and was at that time" product category.
Read our methodology — how this data is sourced, computed, and verified.