Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows due to fraud and the fact that the scammer had remote access to my phone and accounts's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How due to fraud and the fact that the scammer had remote access to my phone and accounts's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately disconnected my bank info and contacted cash app to let them know I had been scammed. Cash app initially denied my dispute via their online chat feature and via email saying it looked like I authorized it therefore nothing they can do. But after that date | 1 |
| State | Complaints |
|---|---|
| I had to close that account and open a new one on XX/XX/XXXX. When I told cash app it was sent to wrong account and tried to have them send it to my new account | 1 |
| Issue | Complaints |
|---|---|
| at different times and different phone conversations | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
due to fraud and the fact that the scammer had remote access to my phone and accounts has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I rea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, due to fraud and the fact that the scammer had remote access to my phone and accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately disconnected my bank info and contacted cash app to let them know I had been scammed. Cash app initially denied my dispute via their online chat feature and via email saying it looked like I authorized it therefore nothing they can do. But after that date", and the single most common underlying issue is "at different times and different phone conversations".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating due to fraud and the fact that the scammer had remote access to my phone and accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
due to fraud and the fact that the scammer had remote access to my phone and accounts has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
due to fraud and the fact that the scammer had remote access to my phone and accounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against due to fraud and the fact that the scammer had remote access to my phone and accounts is "at different times and different phone conversations" in the "I immediately disconnected my bank info and contacted cash app to let them know I had been scammed. Cash app initially denied my dispute via their online chat feature and via email saying it looked like I authorized it therefore nothing they can do. But after that date" product category.
Read our methodology — how this data is sourced, computed, and verified.