Total complaints
1
Filed since Nati
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows due to an internal system limitation's complaint history from CFPB public records. 1 consumers have filed complaints since Nati. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Nati
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How due to an internal system limitation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I made an online payment toward my mortgage while still within the grace period for the XX/XX/year>XXXX payment. My account was not delinquent | 1 |
| State | Complaints |
|---|---|
| I was only able to select XXXX as the payment monthdespite XXXX already being paid. I followed instructions to complete an ACH return request and submitted the required documentation on XX/XX/year> at XXXX XXXX. XXXX refunded the full amount of {$6200.00} | 1 |
| Issue | Complaints |
|---|---|
| the amount withdrawn from my XXXX account was {$6200.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
due to an internal system limitation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Nati, and the most recent logged activity is Nationstar, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, due to an internal system limitation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made an online payment toward my mortgage while still within the grace period for the XX/XX/year>XXXX payment. My account was not delinquent", and the single most common underlying issue is "the amount withdrawn from my XXXX account was {$6200.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating due to an internal system limitation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
due to an internal system limitation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
due to an internal system limitation has a 0% timely response rate to CFPB complaints.
The most common issue reported against due to an internal system limitation is "the amount withdrawn from my XXXX account was {$6200.00}" in the "I made an online payment toward my mortgage while still within the grace period for the XX/XX/year>XXXX payment. My account was not delinquent" product category.
Read our methodology — how this data is sourced, computed, and verified.