doing a set-off etc. I also told them in my research of set-offs not only do the majority of banks not use this technique but that banks are not allowed to take money that is clearly not meant to be used for myself like Child Support and they also have to be reasonable with what they remove from customer 's accounts to leave them money to live

What the CFPB Record Shows About doing a set-off etc. I also told them in my research of set-offs not only do the majority of banks not use this technique but that banks are not allowed to take money that is clearly not meant to be used for myself like Child Support and they also have to be reasonable with what they remove from customer 's accounts to leave them money to live

doing a set-off etc. I also told them in my research of set-offs not only do the majority of banks not use this technique but that banks are not allowed to take money that is clearly not meant to be used for myself like Child Support and they also have to be reasonable with what they remove from customer 's accounts to leave them money to live has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I op, and the most recent logged activity is I opened a, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, doing a set-off etc. I also told them in my research of set-offs not only do the majority of banks not use this technique but that banks are not allowed to take money that is clearly not meant to be used for myself like Child Support and they also have to be reasonable with what they remove from customer 's accounts to leave them money to live reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX or XXXX so on XX/XX/XXXX my Ex-husband used XXXX to put my child support in my XXXX XXXX account. On XXXX XXXX XXXX did another off-set. In My checking account they took {$840.00} leaving me {$100.00} to survive the month with and took {$6.00} out of my savings leaving me with a balance of {$1.00}. In shock I called the number on the letter I received dated XX/XX/XXXX telling me they once again did a set-off. I asked if they are allowed to take my child support since that money is not mine to spend on anything other than my children. he guy whom answered the phone beat around the bush until I said this is a yes or no answer- Is it standard procedure for XXXX XXXX to take Child Support from an account as part of a off-set let alone all or most of the total in a bank account? He put me on hold and checked on it then said No", and the single most common underlying issue is "make good on my debts".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating doing a set-off etc. I also told them in my research of set-offs not only do the majority of banks not use this technique but that banks are not allowed to take money that is clearly not meant to be used for myself like Child Support and they also have to be reasonable with what they remove from customer 's accounts to leave them money to live: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.