DOES NOT ALLOW US DUE PROCESS AND IS BIZARRE. I CALLED SLS ON XXXX and spoke with Teller XXXX. HE INFORMED ME HOW TO COMPLETE AN APPEAL AND TO SEND IT TO THE XXXX COLORADO ADDRESS ON PAGE 6 OF THE SLS DENIAL LETTER. I WROTE THE APPEAL AND SENT IT AS INSTRUCTED AND THERE IS PROOF OF DELIVERY USPS XXXX XXXX XXXX ( see uploaded document ). I CALLED SLS AND SPOKE WITH TELLER ( XXXX ) XXXX ON XXXX ASKING FOR AN UPDATE ABOUT OUR APPEAL. SHE STATED WE HAD NO RIGHT TO APPEAL THE DECISION AND THAT WAS NOT THE RIGHT ADDRESS EVEN THOUGH PAGE # 6 OF THE SLS LETTER TO US LISTS THAT ADDRESS AS THE CORRECT ADDRESS IN WHICH TO SEND AN APPEAL. I ASKED HER IF SLS DEPARTMENTS TALK WITH ONE ANOTHER AND SHE SAID NO ''. THIS CONTRADICTS WHAT I WAS TOLD BY TELLER XXXX '' ON XXXX. ON XXXX I CALLED AGAIN AND SPOKE WITH XXXX ( TELLER # XXXX ) HE TOLD ME TO CALL BACK NEXT WEEK BECAUSE THE SYSTEM WAS NOT SHOWING ANY UPDATE YET ON AN APPEAL Specialized Loan Servicing LL.C.

What the CFPB Record Shows About DOES NOT ALLOW US DUE PROCESS AND IS BIZARRE. I CALLED SLS ON XXXX and spoke with Teller XXXX. HE INFORMED ME HOW TO COMPLETE AN APPEAL AND TO SEND IT TO THE XXXX COLORADO ADDRESS ON PAGE 6 OF THE SLS DENIAL LETTER. I WROTE THE APPEAL AND SENT IT AS INSTRUCTED AND THERE IS PROOF OF DELIVERY USPS XXXX XXXX XXXX ( see uploaded document ). I CALLED SLS AND SPOKE WITH TELLER ( XXXX ) XXXX ON XXXX ASKING FOR AN UPDATE ABOUT OUR APPEAL. SHE STATED WE HAD NO RIGHT TO APPEAL THE DECISION AND THAT WAS NOT THE RIGHT ADDRESS EVEN THOUGH PAGE # 6 OF THE SLS LETTER TO US LISTS THAT ADDRESS AS THE CORRECT ADDRESS IN WHICH TO SEND AN APPEAL. I ASKED HER IF SLS DEPARTMENTS TALK WITH ONE ANOTHER AND SHE SAID NO ''. THIS CONTRADICTS WHAT I WAS TOLD BY TELLER XXXX '' ON XXXX. ON XXXX I CALLED AGAIN AND SPOKE WITH XXXX ( TELLER # XXXX ) HE TOLD ME TO CALL BACK NEXT WEEK BECAUSE THE SYSTEM WAS NOT SHOWING ANY UPDATE YET ON AN APPEAL Specialized Loan Servicing LL.C.

DOES NOT ALLOW US DUE PROCESS AND IS BIZARRE. I CALLED SLS ON XXXX and spoke with Teller XXXX. HE INFORMED ME HOW TO COMPLETE AN APPEAL AND TO SEND IT TO THE XXXX COLORADO ADDRESS ON PAGE 6 OF THE SLS DENIAL LETTER. I WROTE THE APPEAL AND SENT IT AS INSTRUCTED AND THERE IS PROOF OF DELIVERY USPS XXXX XXXX XXXX ( see uploaded document ). I CALLED SLS AND SPOKE WITH TELLER ( XXXX ) XXXX ON XXXX ASKING FOR AN UPDATE ABOUT OUR APPEAL. SHE STATED WE HAD NO RIGHT TO APPEAL THE DECISION AND THAT WAS NOT THE RIGHT ADDRESS EVEN THOUGH PAGE # 6 OF THE SLS LETTER TO US LISTS THAT ADDRESS AS THE CORRECT ADDRESS IN WHICH TO SEND AN APPEAL. I ASKED HER IF SLS DEPARTMENTS TALK WITH ONE ANOTHER AND SHE SAID NO ''. THIS CONTRADICTS WHAT I WAS TOLD BY TELLER XXXX '' ON XXXX. ON XXXX I CALLED AGAIN AND SPOKE WITH XXXX ( TELLER # XXXX ) HE TOLD ME TO CALL BACK NEXT WEEK BECAUSE THE SYSTEM WAS NOT SHOWING ANY UPDATE YET ON AN APPEAL Specialized Loan Servicing LL.C. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CURE, and the most recent logged activity is CURE : WE , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, DOES NOT ALLOW US DUE PROCESS AND IS BIZARRE. I CALLED SLS ON XXXX and spoke with Teller XXXX. HE INFORMED ME HOW TO COMPLETE AN APPEAL AND TO SEND IT TO THE XXXX COLORADO ADDRESS ON PAGE 6 OF THE SLS DENIAL LETTER. I WROTE THE APPEAL AND SENT IT AS INSTRUCTED AND THERE IS PROOF OF DELIVERY USPS XXXX XXXX XXXX ( see uploaded document ). I CALLED SLS AND SPOKE WITH TELLER ( XXXX ) XXXX ON XXXX ASKING FOR AN UPDATE ABOUT OUR APPEAL. SHE STATED WE HAD NO RIGHT TO APPEAL THE DECISION AND THAT WAS NOT THE RIGHT ADDRESS EVEN THOUGH PAGE # 6 OF THE SLS LETTER TO US LISTS THAT ADDRESS AS THE CORRECT ADDRESS IN WHICH TO SEND AN APPEAL. I ASKED HER IF SLS DEPARTMENTS TALK WITH ONE ANOTHER AND SHE SAID NO ''. THIS CONTRADICTS WHAT I WAS TOLD BY TELLER XXXX '' ON XXXX. ON XXXX I CALLED AGAIN AND SPOKE WITH XXXX ( TELLER # XXXX ) HE TOLD ME TO CALL BACK NEXT WEEK BECAUSE THE SYSTEM WAS NOT SHOWING ANY UPDATE YET ON AN APPEAL Specialized Loan Servicing LL.C. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "WIRE TRANSFER", and the single most common underlying issue is "XX/XX/XXXX AND XX/XX/XXXX PAYMENTS. THE LOAN MODIFICATION SHOULD HAVE BEEN APPROVED IN XX/XX/XXXX AND NOT DENIED BECAUSE OF THEIR FAILURE TO CASH THE {$500.00} CHECK. WE APPEALED SLS 'S DENIAL OF THE LOAN MODIFICATION IN A LETTER TO THEM XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DOES NOT ALLOW US DUE PROCESS AND IS BIZARRE. I CALLED SLS ON XXXX and spoke with Teller XXXX. HE INFORMED ME HOW TO COMPLETE AN APPEAL AND TO SEND IT TO THE XXXX COLORADO ADDRESS ON PAGE 6 OF THE SLS DENIAL LETTER. I WROTE THE APPEAL AND SENT IT AS INSTRUCTED AND THERE IS PROOF OF DELIVERY USPS XXXX XXXX XXXX ( see uploaded document ). I CALLED SLS AND SPOKE WITH TELLER ( XXXX ) XXXX ON XXXX ASKING FOR AN UPDATE ABOUT OUR APPEAL. SHE STATED WE HAD NO RIGHT TO APPEAL THE DECISION AND THAT WAS NOT THE RIGHT ADDRESS EVEN THOUGH PAGE # 6 OF THE SLS LETTER TO US LISTS THAT ADDRESS AS THE CORRECT ADDRESS IN WHICH TO SEND AN APPEAL. I ASKED HER IF SLS DEPARTMENTS TALK WITH ONE ANOTHER AND SHE SAID NO ''. THIS CONTRADICTS WHAT I WAS TOLD BY TELLER XXXX '' ON XXXX. ON XXXX I CALLED AGAIN AND SPOKE WITH XXXX ( TELLER # XXXX ) HE TOLD ME TO CALL BACK NEXT WEEK BECAUSE THE SYSTEM WAS NOT SHOWING ANY UPDATE YET ON AN APPEAL Specialized Loan Servicing LL.C.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.