Total complaints
1
Filed since NOTE
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows docs received's complaint history from CFPB public records. 1 consumers have filed complaints since NOTE. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since NOTE
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How docs received's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| with proof of what the account numbers were connected to my name | 1 |
| State | Complaints |
|---|---|
| actions taken ) that is now past 60 days of repeated disputes.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90029,,Consent provided,Web,2019-08-25,Closed with explanation,Yes,N/A,3353032 | 1 |
| Issue | Complaints |
|---|---|
| what payments were made from a bank account belonging to me and when the alleged charge-off periods began | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
docs received has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to NOTE, and the most recent logged activity is NOTE : I s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, docs received reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with proof of what the account numbers were connected to my name", and the single most common underlying issue is "what payments were made from a bank account belonging to me and when the alleged charge-off periods began".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating docs received: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
docs received has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
docs received has a 0% timely response rate to CFPB complaints.
The most common issue reported against docs received is "what payments were made from a bank account belonging to me and when the alleged charge-off periods began" in the "with proof of what the account numbers were connected to my name" product category.
Read our methodology — how this data is sourced, computed, and verified.