Total complaints
3
Filed since XXXX
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows disrupted usage's complaint history from CFPB public records. 3 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How disrupted usage's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and closed an Open ended Credit account ) reported negatively on al bureaus ; 3rd parties reported private information and transaction history XXXX XXXX XXXX XXXX ( paid in full | 2 |
| and closed an Open ended Credit account ) reported negatively on al bureaus ; 3rd parties reported private information and transaction history XXXX XXXX XXXX XXXX ( paid in full | 1 |
| State | Complaints |
|---|---|
| no balance increases on open ended accounts ) 3 rd parties XXXX XXXX : ( Dispute account balance ; paid in full prior to new cycle date ) 3rd parties XXXX XXXX XXXX ( dispute balances on all accounts- still making payments on paid in full accounts | 3 |
| Issue | Complaints |
|---|---|
| sending harassing and threatening communications and closed acct without access ) XXXX XXXX ( Paid in full on an open ended credit acct ) ; 3rd parties XXXX and XXXX-both accounts-dispute : paid in full | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
disrupted usage has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX-, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, disrupted usage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and closed an Open ended Credit account ) reported negatively on al bureaus ; 3rd parties reported private information and transaction history XXXX XXXX XXXX XXXX ( paid in full", and the single most common underlying issue is "sending harassing and threatening communications and closed acct without access ) XXXX XXXX ( Paid in full on an open ended credit acct ) ; 3rd parties XXXX and XXXX-both accounts-dispute : paid in full".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating disrupted usage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
disrupted usage has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
disrupted usage has a 0% timely response rate to CFPB complaints.
The most common issue reported against disrupted usage is "sending harassing and threatening communications and closed acct without access ) XXXX XXXX ( Paid in full on an open ended credit acct ) ; 3rd parties XXXX and XXXX-both accounts-dispute : paid in full" in the "and closed an Open ended Credit account ) reported negatively on al bureaus ; 3rd parties reported private information and transaction history XXXX XXXX XXXX XXXX ( paid in full" product category.
Read our methodology — how this data is sourced, computed, and verified.