Total complaints
1
Filed since I fi
2026 data Public-data reference. official source
dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However's complaint history from CFPB public records. 1 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I fi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However complaint mix by product
- the room 1 100.0% – 0% relief
How dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the room had roaches | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX does refund ( thereby breaching and nullifying its own terms and conditions ) and offered me a refund IF I sent them my Medical records. This was not in their policy. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| filthy | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However
dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I first fi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the room had roaches", and the single most common underlying issue is "filthy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However have?
dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However respond to complaints on time?
dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However has a 0% timely response rate to CFPB complaints.
What is the most common complaint about dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However?
The most common issue reported against dismissive and rude. After I posted the room pictures publicly the hotel decided to refund me. If I had to rely on Capital One it would have allowed the hotel to keep my money. Now Capital One refuses to refund me for a XXXX XXXX trip I never took. XXXX XXXX pointed to its 'no refund ' policy when it responded to Capital One. However is "filthy" in the "the room had roaches" product category.
Read our methodology — how this data is sourced, computed, and verified.
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