Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '''s complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 100% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '''s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| wire | 1 |
| State | Complaints |
|---|---|
| he attempted to collect the past due payment | 1 |
| Issue | Complaints |
|---|---|
| theft by deception-take your pick ). Discover will call if a payment has not been made on the exact date of the due date ( even if I paid in advance ). With these phone calls | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '' has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is NO, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '' reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "wire", and the single most common underlying issue is "theft by deception-take your pick ). Discover will call if a payment has not been made on the exact date of the due date ( even if I paid in advance ). With these phone calls".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '': cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '' has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '' has a 0% timely response rate to CFPB complaints.
The most common issue reported against Discover called me to tell me that I was NOW late for the XX/XX/XXXX payment and that the future '' payment that we set up XX/XX/XXXX had been returned. Ordinarily I would not have questioned this tactic because I thought Discover was a reputable company. However I knew there was some deception in that statement because I have money in the bank ( never a XXXX balance ) and I have overdraft '' protection. So If any payment had been processed it would NOT have been returned by my bank as the Discover Agent was alledging. So to correct this matter '' is "theft by deception-take your pick ). Discover will call if a payment has not been made on the exact date of the due date ( even if I paid in advance ). With these phone calls" in the "wire" product category.
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