Total complaints
1
Filed since Sign
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction's complaint history from CFPB public records. 1 consumers have filed complaints since Sign. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sign
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but acknowledged as valid XXXX. XX/XX/XXXX : - Legitimate late fee of {$30.00} charged to the account - Balance increased to {$60.00} - This late fee is acknowledged as valid XXXX. XX/XX/XXXX : - Statement closing date and payment due date - Minimum interest charge of {$2.00} applied - New statement balance : {$62.00} - This is the last legitimate balance before fraudulent activity began XXXX. XX/XX/XXXX : - Fraudulent transactions occurred : XXXX XXXX XXXX XXXX XXXX TX - {$160.00} ( XXXX XXXX React XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX - {$180.00} ( XXXX XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| call ended abruptly - Call XXXX ( XXXX XXXX CT ) : Transfer to supervisor unsuccessful | 1 |
| Issue | Complaints |
|---|---|
| plus additional interest XXXX. XX/XX/XXXX : - Second attempt to dispute charges via phone call- Again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sign, and the most recent logged activity is Signed : _, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but acknowledged as valid XXXX. XX/XX/XXXX : - Legitimate late fee of {$30.00} charged to the account - Balance increased to {$60.00} - This late fee is acknowledged as valid XXXX. XX/XX/XXXX : - Statement closing date and payment due date - Minimum interest charge of {$2.00} applied - New statement balance : {$62.00} - This is the last legitimate balance before fraudulent activity began XXXX. XX/XX/XXXX : - Fraudulent transactions occurred : XXXX XXXX XXXX XXXX XXXX TX - {$160.00} ( XXXX XXXX React XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX - {$180.00} ( XXXX XXXX XXXX XXXX XXXX", and the single most common underlying issue is "plus additional interest XXXX. XX/XX/XXXX : - Second attempt to dispute charges via phone call- Again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction has a 0% timely response rate to CFPB complaints.
The most common issue reported against disconnected - Call XXXX ( XXXX XXXX CT ) : Automated system malfunction is "plus additional interest XXXX. XX/XX/XXXX : - Second attempt to dispute charges via phone call- Again" in the "but acknowledged as valid XXXX. XX/XX/XXXX : - Legitimate late fee of {$30.00} charged to the account - Balance increased to {$60.00} - This late fee is acknowledged as valid XXXX. XX/XX/XXXX : - Statement closing date and payment due date - Minimum interest charge of {$2.00} applied - New statement balance : {$62.00} - This is the last legitimate balance before fraudulent activity began XXXX. XX/XX/XXXX : - Fraudulent transactions occurred : XXXX XXXX XXXX XXXX XXXX TX - {$160.00} ( XXXX XXXX React XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX - {$180.00} ( XXXX XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.