Total complaints
4
Filed since Duri
2026 data Public-data reference. official source
disclosure
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows disclosure's complaint history from CFPB public records. 4 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Duri
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
disclosure complaint mix by product
- FTC 2 50.0% – 0% relief
- Suntrust was 1 25.0% – 0% relief
- devices 1 25.0% – 0% relief
How disclosure's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| FTC | 2 |
| Suntrust was currently merging with BB & T and would soon become Truist bank. According to the disclosure I received at the time of closing | 1 |
| devices | 1 |
Top States
| State | Complaints |
|---|---|
| or data handling without my express authorization will be met with immediate enforcement actions. | 2 |
| form or instrument shall remain in effect unless modified or amended in accordance with any such provision contained therein. '' In XX/XX/XXXX I sold my home. At the time of the sale I went into a Truist branch and spoke the the Vice president XXXX XXXX. She confirmed that once I closed the Heloc I was going to pay the closing cost | 1 |
| as well as the consumer is not able to access or view Statements over the period with only 12 months available | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| IRS | 2 |
| any agreement | 1 |
| there is no form of written communication provided prior to the undisclosed end of a promotion '' to the consumer from Synchrony Bank and/or CareCredit. Subsequently Synchrony Bank and CareCredit immediately initiate extraordinarily high interest rates that are above and beyond. This includes going back and adding Interest and immediately charging the consumer 's personal account ; no communication or information. The high interest charge of over 36 % is incurred | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About disclosure
disclosure has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is Synchrony , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, disclosure reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "FTC", and the single most common underlying issue is "IRS".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating disclosure: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does disclosure have?
disclosure has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does disclosure respond to complaints on time?
disclosure has a 0% timely response rate to CFPB complaints.
What is the most common complaint about disclosure?
The most common issue reported against disclosure is "IRS" in the "FTC" product category.
Read our methodology — how this data is sourced, computed, and verified.
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