2026 data Public-data reference. official source

dirty

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows dirty's complaint history from CFPB public records. 2 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Once
Since

Total complaints

2

Filed since Once

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

dirty complaint mix by product

Total complaints: 2

dirty complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). it was: 1 complaints (50.0%), resolution 0.0% it was 50.0% after spending: 1 complaints (50.0%), resolution 0.0% after spending 50.0%
  • it was 1 50.0% 0% relief
  • after spending 1 50.0% 0% relief

How dirty's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
it was clear that my property had been mishandled. Items were thrown into bags with no care. My XXXX XXXX 1
after spending much of the day calling Citi five times 1

Top States

State Complaints
disorganized items to locate my XXXX 1
and with a strong sewage smell 1

Top Issues

Issue Complaints
were scratched. My prescription reading glasses 1
but Citi did not forward them to me. When we eventually accessed the accommodation 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About dirty

dirty has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is The follow, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, dirty reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was clear that my property had been mishandled. Items were thrown into bags with no care. My XXXX XXXX", and the single most common underlying issue is "were scratched. My prescription reading glasses".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating dirty: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does dirty have?

dirty has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does dirty respond to complaints on time?

dirty has a 0% timely response rate to CFPB complaints.

What is the most common complaint about dirty?

The most common issue reported against dirty is "were scratched. My prescription reading glasses" in the "it was clear that my property had been mishandled. Items were thrown into bags with no care. My XXXX XXXX" product category.

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