Total complaints
19
Filed since ( XX
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows directly or through any affiliate's complaint history from CFPB public records. 19 consumers have filed complaints since ( XX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
19
Filed since ( XX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How directly or through any affiliate's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| each agency or authority described in section 6805 ( a ) of this title | 12 |
| a financial institution shall provide a clear and conspicuous disclosure to such consumer | 3 |
| the term consumer report does not include ( A ) subject to section 1681s3 of this title | 2 |
| which is reflected in my account records | 1 |
| I am now opting out of any and all authorizations I | 1 |
| State | Complaints |
|---|---|
| disclose to a nonaffiliated third party any nonpublic personal information | 18 |
| disclose to a nonaffiliated third party ( THE CREDIT BUREAUS XXXX | 1 |
| Issue | Complaints |
|---|---|
| shall establish appropriate standards for the financial institutions subject to their jurisdiction relating to administrative | 12 |
| of such financial institution 's policies and practices with respect to- ( 1 ) disclosing nonpublic personal information to affiliates and nonaffiliated third parties | 3 |
| if it is clearly and conspicuously disclosed to the consumer that the information may be communicated among such persons and the consumer is given the opportunity | 2 |
| XXXX XXXX payment history accordingly to reflect accurate and lawful reporting PER Federal Law 15 U.S.SC. 1666b.Opt Out : Per Federal Law | 1 |
| written | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
directly or through any affiliate has accumulated 19 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 19 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( XX, and the most recent logged activity is federally , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, directly or through any affiliate reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "each agency or authority described in section 6805 ( a ) of this title", and the single most common underlying issue is "shall establish appropriate standards for the financial institutions subject to their jurisdiction relating to administrative".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating directly or through any affiliate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
directly or through any affiliate has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
directly or through any affiliate has a 0% timely response rate to CFPB complaints.
The most common issue reported against directly or through any affiliate is "shall establish appropriate standards for the financial institutions subject to their jurisdiction relating to administrative" in the "each agency or authority described in section 6805 ( a ) of this title" product category.
Read our methodology — how this data is sourced, computed, and verified.