Total complaints
9
Filed since ( 1
2026 data Public-data reference. official source
directly or indirectly
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows directly or indirectly's complaint history from CFPB public records. 9 consumers have filed complaints since ( 1 . The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
( 1
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
directly or indirectly complaint mix by product
- control 3 33.3% – 0% relief
- and I 1 11.1% – 0% relief
- XXXX XXXX 1 11.1% – 0% relief
- it is 1 11.1% – 0% relief
- stock 1 11.1% – 0% relief
- XXXX is 1 11.1% – 0% relief
- a loan 1 11.1% – 0% relief
How directly or indirectly's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| control | 3 |
| and I raise this issue to ensure that my application and account were evaluated using objective | 1 |
| XXXX XXXX XXXX files this Complaint against Respondent | 1 |
| it is well established that a bank has not power to lend its credit to another by becoming surety | 1 |
| stock | 1 |
| XXXX is precluded from relying on any bona fide error defense which relies upon a mistaken interpretation of the legal duties imposed by the XXXX. XXXX. XXXX | 1 |
| a loan originator | 1 |
Top States
| State | Complaints |
|---|---|
| a controlling influence over the management or policies of the company. | 3 |
| in the handling of my application and that Bank of Americas actions complied fully with ECOA and Fair Lending obligations. | 1 |
| debts owed or due or asserted to be owed or due another/ consumer. McCalla Raymer Leibert Pierce | 1 |
| to : ( a ) Take or receive a consumer credit contract which fails to contain the following provision in at least XXXX point | 1 |
| by the use of any means or instrumentality of interstate commerce to employ any device | 1 |
| debts owed or asserted to be owed or due to another. 15 U.S.C. 1692 ( a ) ( 6 ). Under the XXXX | 1 |
| for loan modification services before completing or performing all services included in the agreement for loan modification services. A fee may be charged only if the loan modification results in a material benefit to the borrower. The commission may adopt rules to provide guidance on what constitutes a material benefit to the borrower. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| directly or indirectly | 3 |
| post-approval obstruction | 1 |
| LLC [ the Firm ] for the willful and unlawful misconduct for violation of the Cease-and-Desist | 1 |
| or guarantor for him Farmers and Miners Bank v. Bluefield Natl Bank all contracts entered into by its officers are ultra vires Howard & Foster Co. v Citizens Natl Bank of Union The retail installment agreement did not mention or have the necessary provision 433.2 Preservation of Consumers Claims and Defenses | 1 |
| security future | 1 |
| as the XXXX defines a debt collector as any person who uses any instrumentality of interstate commerce | 1 |
| or mortgage lender may not : ( a ) Engage in or initiate loan modification services without first executing a written agreement for loan modification services with the borrower ; ( b ) Execute a loan modification without the consent of the borrower after the borrower is made aware of each modified term; or ( c ) Solicit | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About directly or indirectly
directly or indirectly has accumulated 9 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 1 , and the most recent logged activity is The primar, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, directly or indirectly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "control", and the single most common underlying issue is "directly or indirectly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating directly or indirectly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does directly or indirectly have?
directly or indirectly has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does directly or indirectly respond to complaints on time?
directly or indirectly has a 0% timely response rate to CFPB complaints.
What is the most common complaint about directly or indirectly?
The most common issue reported against directly or indirectly is "directly or indirectly" in the "control" product category.
Read our methodology — how this data is sourced, computed, and verified.
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