2026 data Public-data reference. official source

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since

Total complaints

1

Filed since XX/X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * complaint mix by product

Total complaints: 1

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). if you: 1 complaints (100.0%), resolution 0.0% if you 100.0%
  • if you 1 100.0% 0% relief

How directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
if you are able to provide a replacement check 1

Top States

State Complaints
making this even more frustrating and harmful. 1

Top Issues

Issue Complaints
we can request that the restrictions be removed from your account. * XXXX XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/year, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "if you are able to provide a replacement check", and the single most common underlying issue is "we can request that the restrictions be removed from your account. * XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * have?

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * respond to complaints on time?

directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * has a 0% timely response rate to CFPB complaints.

What is the most common complaint about directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * *?

The most common issue reported against directly contradicting the prior written assurance that funds would be available the next day * I felt * * lied to * * and * * misled * * by branch staff who * * lured me into the branch under false pretenses * * The fraud department had already confirmed to me that * * the branch had full authority to release the funds immediately * * is "we can request that the restrictions be removed from your account. * XXXX XXXX" in the "if you are able to provide a replacement check" product category.

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