Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Caliber has provided no proof that an escrow account is required for my loan. In summary | 1 |
| State | Complaints |
|---|---|
| I received only a one-line response ( Our records indicate due to a lapse in insurance coverage in XX/XX/XXXX there was a lender place insurance policy opened for your property. Due to this having occurred your request to remove the escrow account was denied due to the lender requirements. ). This response failed to provide an explanation for the discrepancy with respect to the denial letter or proof of lender requirements.,,Caliber Home Loans | 1 |
| Issue | Complaints |
|---|---|
| Caliber denied my request to close my escrow account due to the reason Your loan has lender placed insurance or an outstanding lapse of insurance coverage. '' My loan does not have lender placed insurance ( although it previously had ) and has never had a lapse in coverage. Caliber agents advised by telephone that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After spea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Caliber has provided no proof that an escrow account is required for my loan. In summary", and the single most common underlying issue is "Caliber denied my request to close my escrow account due to the reason Your loan has lender placed insurance or an outstanding lapse of insurance coverage. '' My loan does not have lender placed insurance ( although it previously had ) and has never had a lapse in coverage. Caliber agents advised by telephone that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation has a 0% timely response rate to CFPB complaints.
The most common issue reported against directing me instead to do my own research on the XXXX XXXX website. When I made a written request via Caliber 's website for clarification and documentation is "Caliber denied my request to close my escrow account due to the reason Your loan has lender placed insurance or an outstanding lapse of insurance coverage. '' My loan does not have lender placed insurance ( although it previously had ) and has never had a lapse in coverage. Caliber agents advised by telephone that" in the "Caliber has provided no proof that an escrow account is required for my loan. In summary" product category.
Read our methodology — how this data is sourced, computed, and verified.