did not know how are why. She assured me that I do not owe them anything and that my home has been paid in full.

What the CFPB Record Shows About did not know how are why. She assured me that I do not owe them anything and that my home has been paid in full.

did not know how are why. She assured me that I do not owe them anything and that my home has been paid in full. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appr, and the most recent logged activity is Approximat, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, did not know how are why. She assured me that I do not owe them anything and that my home has been paid in full. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from Selene Finance stating they were attempting to extend the bankruptcy as an attempt to collect money they believed I still owed them. I made several attempts to contact Selene Finance and", and the single most common underlying issue is "was able to contact someone who stated they worked in the customer service dept. This representative stated they were showing that approximately {$14000.00} was still owed. I explained to them that this is a mistake and explained the original agreement made in the bankruptcy agreement. No resolution was reached. I then reached out to my trustee".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating did not know how are why. She assured me that I do not owe them anything and that my home has been paid in full.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.