Total complaints
1
Filed since our
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows did not include the required disclosure. As you may know's complaint history from CFPB public records. 1 consumers have filed complaints since our . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since our
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How did not include the required disclosure. As you may know's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I believe that your communications have violated the Fair Debt Collection Practices Act ( FDCPA ) | 1 |
| State | Complaints |
|---|---|
| failure to comply with this section constitutes a violation of federal law and may result in legal consequences. I request that you : Immediately cease further communication with me unless proper disclosure is provided. Provide written confirmation that you have corrected your practices in compliance with FDCPA regulations. Cease all collection activities on the alleged debt until you provide validation of the debt in compliance with Section 809 of the FDCPA.,,ENCORE CAPITAL GROUP INC.,FL,33055,,Consent provided,Web,2025-04-25,Closed with explanation,Yes,N/A,13177106 | 1 |
| Issue | Complaints |
|---|---|
| which requires that debt collectors clearly disclose : During the initial communication | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
did not include the required disclosure. As you may know has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to our , and the most recent logged activity is our compan, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, did not include the required disclosure. As you may know reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I believe that your communications have violated the Fair Debt Collection Practices Act ( FDCPA )", and the single most common underlying issue is "which requires that debt collectors clearly disclose : During the initial communication".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating did not include the required disclosure. As you may know: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
did not include the required disclosure. As you may know has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
did not include the required disclosure. As you may know has a 0% timely response rate to CFPB complaints.
The most common issue reported against did not include the required disclosure. As you may know is "which requires that debt collectors clearly disclose : During the initial communication" in the "I believe that your communications have violated the Fair Debt Collection Practices Act ( FDCPA )" product category.
Read our methodology — how this data is sourced, computed, and verified.