Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows did not get name's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How did not get name's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I found out were XXXX. On XX/XX/XXXXXXXX my parents came for a family visit and I told them what had happened. My Dad told me to contact the gift card companies and check to see if they had any kind of protection. I made the call and they said they do not but to contact the police immediately and that they would work with law enforcement and USAA. We then contacted the XXXX | 1 |
| State | Complaints |
|---|---|
| told us that he can handle this and proceeded to tell us that my limit was increased to {$7000.00} for 72 hours and that it reset daily at midnight. We said enough please put us up to the next level to which we were hung up on with no call back and went right to their survey. We called in again and talked to a XXXX told the story and was moved up to a XXXX who told us that USAA watches for unusual purchases out of the ordinary | 1 |
| Issue | Complaints |
|---|---|
| WA. We then contacted USAA to again see if they could or would do anything to help out | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
did not get name has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After real, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, did not get name reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I found out were XXXX. On XX/XX/XXXXXXXX my parents came for a family visit and I told them what had happened. My Dad told me to contact the gift card companies and check to see if they had any kind of protection. I made the call and they said they do not but to contact the police immediately and that they would work with law enforcement and USAA. We then contacted the XXXX", and the single most common underlying issue is "WA. We then contacted USAA to again see if they could or would do anything to help out".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating did not get name: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
did not get name has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
did not get name has a 0% timely response rate to CFPB complaints.
The most common issue reported against did not get name is "WA. We then contacted USAA to again see if they could or would do anything to help out" in the "which I found out were XXXX. On XX/XX/XXXXXXXX my parents came for a family visit and I told them what had happened. My Dad told me to contact the gift card companies and check to see if they had any kind of protection. I made the call and they said they do not but to contact the police immediately and that they would work with law enforcement and USAA. We then contacted the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.