Total complaints
1
Filed since On X
2026 data Public-data reference. official source
determining that the account was valid
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows determining that the account was valid's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
determining that the account was valid complaint mix by product
- I once 1 100.0% – 0% relief
How determining that the account was valid's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I once again contacted Discover Credit Card to reopen the dispute regarding the fraudulent account. I submitted an updated Identity Theft report | 1 |
Top States
| State | Complaints |
|---|---|
| and asserting my responsibility for the balance. It has now been more than XXXX years since I first discovered this fraudulent account | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and an affidavit from the IRS. Discover informed me that it would take 90 days to review this information. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About determining that the account was valid
determining that the account was valid has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, determining that the account was valid reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I once again contacted Discover Credit Card to reopen the dispute regarding the fraudulent account. I submitted an updated Identity Theft report", and the single most common underlying issue is "and an affidavit from the IRS. Discover informed me that it would take 90 days to review this information. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating determining that the account was valid: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does determining that the account was valid have?
determining that the account was valid has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does determining that the account was valid respond to complaints on time?
determining that the account was valid has a 0% timely response rate to CFPB complaints.
What is the most common complaint about determining that the account was valid?
The most common issue reported against determining that the account was valid is "and an affidavit from the IRS. Discover informed me that it would take 90 days to review this information. However" in the "I once again contacted Discover Credit Card to reopen the dispute regarding the fraudulent account. I submitted an updated Identity Theft report" product category.
Read our methodology — how this data is sourced, computed, and verified.
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