Total complaints
1
Filed since XX/X
2026 data Public-data reference. official source
despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX complaint mix by product
- I contacted 1 100.0% – 0% relief
How despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted customer support again via their desktop website | 1 |
Top States
| State | Complaints |
|---|---|
| it very clearly shows that my payment is {$820.00} per month | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or my {$1000.00} refunded and the month added back to my Plan It. I was again repeatedly lied to. The first representative told me he looked at the previous chat | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX
despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted customer support again via their desktop website", and the single most common underlying issue is "or my {$1000.00} refunded and the month added back to my Plan It. I was again repeatedly lied to. The first representative told me he looked at the previous chat".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX have?
despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX respond to complaints on time?
despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX?
The most common issue reported against despite their website and statements clearly stating otherwise. If you look at my XXXX statement at the bottom of page XXXX is "or my {$1000.00} refunded and the month added back to my Plan It. I was again repeatedly lied to. The first representative told me he looked at the previous chat" in the "I contacted customer support again via their desktop website" product category.
Read our methodology — how this data is sourced, computed, and verified.
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