2026 data Public-data reference. official source

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system's complaint history from CFPB public records. 1 consumers have filed complaints since Than. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Than
Since

Total complaints

1

Filed since Than

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system complaint mix by product

Total complaints: 1

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I was: 1 complaints (100.0%), resolution 0.0% I was 100.0%
  • I was 1 100.0% 0% relief

How despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I was directed to XXXX XXXX as representative of XXXX 1

Top States

State Complaints
didnt fully function. I didnt want a navigation system and fortunately had my own to use. There was positively no justification for the switch and the car should not have been rented. Here are references to their ongoing bait and switch scam : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX In the event that you choose not to honor the card agreement by removing this charge 1

Top Issues

Issue Complaints
I was forced to accept a larger car than I had not booked or wanted 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Than, and the most recent logged activity is Thank you , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was directed to XXXX XXXX as representative of XXXX", and the single most common underlying issue is "I was forced to accept a larger car than I had not booked or wanted".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system have?

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system respond to complaints on time?

despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has a 0% timely response rate to CFPB complaints.

What is the most common complaint about despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system?

The most common issue reported against despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system is "I was forced to accept a larger car than I had not booked or wanted" in the "I was directed to XXXX XXXX as representative of XXXX" product category.

Related