Total complaints
1
Filed since Than
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system's complaint history from CFPB public records. 1 consumers have filed complaints since Than. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Than
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was directed to XXXX XXXX as representative of XXXX | 1 |
| State | Complaints |
|---|---|
| didnt fully function. I didnt want a navigation system and fortunately had my own to use. There was positively no justification for the switch and the car should not have been rented. Here are references to their ongoing bait and switch scam : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX In the event that you choose not to honor the card agreement by removing this charge | 1 |
| Issue | Complaints |
|---|---|
| I was forced to accept a larger car than I had not booked or wanted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Than, and the most recent logged activity is Thank you , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was directed to XXXX XXXX as representative of XXXX", and the single most common underlying issue is "I was forced to accept a larger car than I had not booked or wanted".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system has a 0% timely response rate to CFPB complaints.
The most common issue reported against despite the fact that I had prepaid for one over five months earlier and despite the fact that their lot was FULL of much smaller cars during a down season. The car I received was in poor working order. Low beam headlights didnt work and the navigation system is "I was forced to accept a larger car than I had not booked or wanted" in the "I was directed to XXXX XXXX as representative of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.