Total complaints
1
Filed since In X
2026 data Public-data reference. official source
despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance complaint mix by product
- I decided 1 100.0% – 0% relief
How despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I decided to pay on most of the non-promotional balance. However upon later discovery | 1 |
Top States
| State | Complaints |
|---|---|
| although the Credit Card Act of XXXX states any amount paid over the minimum must go to the highest Interest-collecting charge unless a promotion expires in the next XXXX days ( each time I made an allocation | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I filed a dispute and asked for investigation. I have recorded phone calls of the customer service representatives saying they admit the XXXX payment was incorrectly applied | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance
despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I decided to pay on most of the non-promotional balance. However upon later discovery", and the single most common underlying issue is "I filed a dispute and asked for investigation. I have recorded phone calls of the customer service representatives saying they admit the XXXX payment was incorrectly applied".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance have?
despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance respond to complaints on time?
despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance has a 0% timely response rate to CFPB complaints.
What is the most common complaint about despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance?
The most common issue reported against despite the fact I had already made my minimum payment for the month prior to making the allocation. They also falsely stated any amount must go to the promotional balance is "I filed a dispute and asked for investigation. I have recorded phone calls of the customer service representatives saying they admit the XXXX payment was incorrectly applied" in the "I decided to pay on most of the non-promotional balance. However upon later discovery" product category.
Read our methodology — how this data is sourced, computed, and verified.
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