Total complaints
1
Filed since My W
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite reporting the incident promptly and following all required procedures's complaint history from CFPB public records. 1 consumers have filed complaints since My W. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My W
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How despite reporting the incident promptly and following all required procedures's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| within minutes | 1 |
| State | Complaints |
|---|---|
| Wells Fargo denied my claim XXXX separate times without providing any valid or consistent justification. | 1 |
| Issue | Complaints |
|---|---|
| Florida. I immediately reported the theft and unauthorised transactions to Wells Fargo the same day | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
despite reporting the incident promptly and following all required procedures has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My W, and the most recent logged activity is My Wells F, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite reporting the incident promptly and following all required procedures reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "within minutes", and the single most common underlying issue is "Florida. I immediately reported the theft and unauthorised transactions to Wells Fargo the same day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite reporting the incident promptly and following all required procedures: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
despite reporting the incident promptly and following all required procedures has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
despite reporting the incident promptly and following all required procedures has a 0% timely response rate to CFPB complaints.
The most common issue reported against despite reporting the incident promptly and following all required procedures is "Florida. I immediately reported the theft and unauthorised transactions to Wells Fargo the same day" in the "within minutes" product category.
Read our methodology — how this data is sourced, computed, and verified.