Total complaints
1
Filed since Subs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918's complaint history from CFPB public records. 1 consumers have filed complaints since Subs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Subs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we have repeatedly called Chase benefits administrators regarding the status of our claim and | 1 |
| Issue | Complaints |
|---|---|
| we have variously been told that we need to : ( 1 ) upload the declarations page of our personal car insurance policy ; ( 2 ) sign a statement indicating with have no other applicable insurance ; ( 3 ) directly email the insurance adjuster responsible for our claim ( who does not respond ) ; and ( 4 ) provide a copy of a demand letter '' ( which the rental company did not issue due to the amount being deducted from the hold on our card ). Most recently we were advised by a benefits administrator that the coverage does not apply to flat tires ( despite no such exclusion appearing in the insurance agreement ). On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Subs, and the most recent logged activity is Subsequent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have repeatedly called Chase benefits administrators regarding the status of our claim and", and the single most common underlying issue is "we have variously been told that we need to : ( 1 ) upload the declarations page of our personal car insurance policy ; ( 2 ) sign a statement indicating with have no other applicable insurance ; ( 3 ) directly email the insurance adjuster responsible for our claim ( who does not respond ) ; and ( 4 ) provide a copy of a demand letter '' ( which the rental company did not issue due to the amount being deducted from the hold on our card ). Most recently we were advised by a benefits administrator that the coverage does not apply to flat tires ( despite no such exclusion appearing in the insurance agreement ). On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918 has a 0% timely response rate to CFPB complaints.
The most common issue reported against deny payment of claims.,,JPMORGAN CHASE & CO.,VA,22182,,Consent provided,Web,2025-01-16,Closed with monetary relief,Yes,N/A,11584918 is "we have variously been told that we need to : ( 1 ) upload the declarations page of our personal car insurance policy ; ( 2 ) sign a statement indicating with have no other applicable insurance ; ( 3 ) directly email the insurance adjuster responsible for our claim ( who does not respond ) ; and ( 4 ) provide a copy of a demand letter '' ( which the rental company did not issue due to the amount being deducted from the hold on our card ). Most recently we were advised by a benefits administrator that the coverage does not apply to flat tires ( despite no such exclusion appearing in the insurance agreement ). On XX/XX/XXXX" in the "we have repeatedly called Chase benefits administrators regarding the status of our claim and" product category.
Read our methodology — how this data is sourced, computed, and verified.