Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows decided to close my newly opened credit account. The reason that I was given was because of recent returned payments's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How decided to close my newly opened credit account. The reason that I was given was because of recent returned payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the firm emailed me confirmations and automatically linked the new account to my pre-existing online profile which includes to this day | 1 |
| State | Complaints |
|---|---|
| which can only be true for the prior account that was closed and not of this second account. | 1 |
| Issue | Complaints |
|---|---|
| I received my XXXX credit card in the mail ; then activating the card with my name associated with it. Since activation of the card and account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
decided to close my newly opened credit account. The reason that I was given was because of recent returned payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon appro, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, decided to close my newly opened credit account. The reason that I was given was because of recent returned payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the firm emailed me confirmations and automatically linked the new account to my pre-existing online profile which includes to this day", and the single most common underlying issue is "I received my XXXX credit card in the mail ; then activating the card with my name associated with it. Since activation of the card and account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating decided to close my newly opened credit account. The reason that I was given was because of recent returned payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
decided to close my newly opened credit account. The reason that I was given was because of recent returned payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
decided to close my newly opened credit account. The reason that I was given was because of recent returned payments has a 0% timely response rate to CFPB complaints.
The most common issue reported against decided to close my newly opened credit account. The reason that I was given was because of recent returned payments is "I received my XXXX credit card in the mail ; then activating the card with my name associated with it. Since activation of the card and account" in the "the firm emailed me confirmations and automatically linked the new account to my pre-existing online profile which includes to this day" product category.
Read our methodology — how this data is sourced, computed, and verified.