Total complaints
1
Filed since I am
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However's complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I am
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| one way being the return of OVERDRAFT Fees! XXXX! I havent had a bank account in over 10 years and it hasnt taken a New York minute for PNC to remind me why I dont keep bank accounts. I am on Social Security and am involved here only for the sake of settling my late mothers estate. Rest assured | 1 |
| State | Complaints |
|---|---|
| I made it clear to them also that this matter needed to be reported because it is not right.,,PNC Bank N.A.,WI,53214,,Consent provided,Web,2021-03-08,Closed with explanation,Yes,N/A,4193859 | 1 |
| Issue | Complaints |
|---|---|
| I will NOT be staying on as a customer. This bank needs to cease and desist this practice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am enclo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "one way being the return of OVERDRAFT Fees! XXXX! I havent had a bank account in over 10 years and it hasnt taken a New York minute for PNC to remind me why I dont keep bank accounts. I am on Social Security and am involved here only for the sake of settling my late mothers estate. Rest assured", and the single most common underlying issue is "I will NOT be staying on as a customer. This bank needs to cease and desist this practice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against deceptive practice and needs to be stopped. The branch manager claimed he could do nothing because he knew nothing about Online Banking and their practices. I asked him to do something about it and he offered to escalate the matter to someone higher up. They have tried to reach me but we have yet to connect. However is "I will NOT be staying on as a customer. This bank needs to cease and desist this practice" in the "one way being the return of OVERDRAFT Fees! XXXX! I havent had a bank account in over 10 years and it hasnt taken a New York minute for PNC to remind me why I dont keep bank accounts. I am on Social Security and am involved here only for the sake of settling my late mothers estate. Rest assured" product category.
Read our methodology — how this data is sourced, computed, and verified.