Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows deceptive practice.'s complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How deceptive practice.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but Care Credit 's entire system was set up in such a way that that would never have been possible. It was not explained to me how or why the representatives at the veterinary hospital received the impression that Care Credit 's system could do something that ( I am now told ) it is entirely incapable of doing. I was told repeatedly that there is no one in the entire organization who can apply my payment as I was promised. ( I have also been told that there is no one who can send confirmation emails or even write information down with a pen and paper and send me a written confirmation | 1 |
| Issue | Complaints |
|---|---|
| I 've been repeatedly hung up on ; transferred to collections when I asked for a customer service supervisor ; told I ca n't be transferred back out but must hang up and start all over ; given the phone number to a line that simply recites advertisements and never provides any service ; and generally deliberately stonewalled to a degree that is | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
deceptive practice. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called l, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, deceptive practice. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but Care Credit 's entire system was set up in such a way that that would never have been possible. It was not explained to me how or why the representatives at the veterinary hospital received the impression that Care Credit 's system could do something that ( I am now told ) it is entirely incapable of doing. I was told repeatedly that there is no one in the entire organization who can apply my payment as I was promised. ( I have also been told that there is no one who can send confirmation emails or even write information down with a pen and paper and send me a written confirmation", and the single most common underlying issue is "I 've been repeatedly hung up on ; transferred to collections when I asked for a customer service supervisor ; told I ca n't be transferred back out but must hang up and start all over ; given the phone number to a line that simply recites advertisements and never provides any service ; and generally deliberately stonewalled to a degree that is".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating deceptive practice.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
deceptive practice. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
deceptive practice. has a 0% timely response rate to CFPB complaints.
The most common issue reported against deceptive practice. is "I 've been repeatedly hung up on ; transferred to collections when I asked for a customer service supervisor ; told I ca n't be transferred back out but must hang up and start all over ; given the phone number to a line that simply recites advertisements and never provides any service ; and generally deliberately stonewalled to a degree that is" in the "but Care Credit 's entire system was set up in such a way that that would never have been possible. It was not explained to me how or why the representatives at the veterinary hospital received the impression that Care Credit 's system could do something that ( I am now told ) it is entirely incapable of doing. I was told repeatedly that there is no one in the entire organization who can apply my payment as I was promised. ( I have also been told that there is no one who can send confirmation emails or even write information down with a pen and paper and send me a written confirmation" product category.
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