Total complaints
1
Filed since On X
2026 data Public-data reference. official source
Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out complaint mix by product
- they said 1 100.0% – 0% relief
How Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they said | 1 |
Top States
| State | Complaints |
|---|---|
| they then stated I only filed a claim on the checking account which was entirely untrue. They then said no fraud existed on on the credit cards right after saying I never filed a claim which would be an impossible conclusion to come to in mere minutes if no claim was filed. I then had to call back | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and I was told there was no XXXX XXXX and that I would need to contact XXXX Police Department to inform. I spoke with police on XX/XX/XXXX and they walked me through what I needed to do to try and mitigate the situation the best I could and also contacted XXXX to alert. On XX/XX/XXXX I filed a police report | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out
Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they said", and the single most common underlying issue is "and I was told there was no XXXX XXXX and that I would need to contact XXXX Police Department to inform. I spoke with police on XX/XX/XXXX and they walked me through what I needed to do to try and mitigate the situation the best I could and also contacted XXXX to alert. On XX/XX/XXXX I filed a police report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out have?
Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out respond to complaints on time?
Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out?
The most common issue reported against Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. Not only did they never reach out is "and I was told there was no XXXX XXXX and that I would need to contact XXXX Police Department to inform. I spoke with police on XX/XX/XXXX and they walked me through what I needed to do to try and mitigate the situation the best I could and also contacted XXXX to alert. On XX/XX/XXXX I filed a police report" in the "they said" product category.
Read our methodology — how this data is sourced, computed, and verified.
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