2026 data Public-data reference. official source

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.'s complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Once
Since

Total complaints

1

Filed since Once

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. complaint mix by product

Total complaints: 1

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I logged: 1 complaints (100.0%), resolution 0.0% I logged 100.0%
  • I logged 1 100.0% 0% relief

How deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I logged into the account to figure out how to transfer the funds into my external bank account. I kept getting an error message. Later on that day I get Urgent '' an email stating that Square is requesting additional information in order to get my business. I feel that this is information that should have been requested BEFORE granting approval and access to use their platform. I submitted all of the requested documents and information. The next day on XX/XX/2022 1

Top Issues

Issue Complaints
however 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once this , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I logged into the account to figure out how to transfer the funds into my external bank account. I kept getting an error message. Later on that day I get Urgent '' an email stating that Square is requesting additional information in order to get my business. I feel that this is information that should have been requested BEFORE granting approval and access to use their platform. I submitted all of the requested documents and information. The next day on XX/XX/2022", and the single most common underlying issue is "however".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. have?

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. respond to complaints on time?

deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE.?

The most common issue reported against deactivate your account but KEEP your funds on hold ''. Brick and mortar banks hold transactions for 21 days BUT 90 days?! This is RIDICULOUS AND TOTALLY UNACCEPTABLE AND NEEDS TO BE INVESTIGATED ESPECIALLY IF THIS IS THEIR NORMAL BUSINESS PRACTICE. is "however" in the "I logged into the account to figure out how to transfer the funds into my external bank account. I kept getting an error message. Later on that day I get Urgent '' an email stating that Square is requesting additional information in order to get my business. I feel that this is information that should have been requested BEFORE granting approval and access to use their platform. I submitted all of the requested documents and information. The next day on XX/XX/2022" product category.

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