Total complaints
1
Filed since INCO
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since INCO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since INCO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| PAID IN FULL THROUGH CONSOLIDATION LOAN XX/XX/XXXX IN REPAYMENT XX/XX/XXXX IN GRACE PERIOD XX/XX/XXXX LOAN ORIGINATED XX/XX/XXXX Sincerely | 1 |
| State | Complaints |
|---|---|
| I have not received a reply to my request and the debt is still listed on the National Student Loan Data System. Would you please help me with removing this debt? I am attaching a copy of the letter I sent Conduent to this letter. | 1 |
| Issue | Complaints |
|---|---|
| National Student Loan Data System | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to INCO, and the most recent logged activity is INCORRECT , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "PAID IN FULL THROUGH CONSOLIDATION LOAN XX/XX/XXXX IN REPAYMENT XX/XX/XXXX IN GRACE PERIOD XX/XX/XXXX LOAN ORIGINATED XX/XX/XXXX Sincerely", and the single most common underlying issue is "National Student Loan Data System".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against DC XXXX To The Director : I sent a certified letter on XX/XX/XXXX to Conduent Borrower Services requesting the removal of an erroneous debt attached to my name that Conduent submitted to the National Student Loan Data System without my knowledge or approval sometime during the last year. As of XX/XX/XXXX is "National Student Loan Data System" in the "PAID IN FULL THROUGH CONSOLIDATION LOAN XX/XX/XXXX IN REPAYMENT XX/XX/XXXX IN GRACE PERIOD XX/XX/XXXX LOAN ORIGINATED XX/XX/XXXX Sincerely" product category.
Read our methodology — how this data is sourced, computed, and verified.