Total complaints
1
Filed since Towa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money.'s complaint history from CFPB public records. 1 consumers have filed complaints since Towa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Towa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter from Bank of America | 1 |
| Issue | Complaints |
|---|---|
| I called in on the XXXX of XXXX and spoke to a representative by the name of XXXX XXXX. He assured me that the check was in the mail | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Towa, and the most recent logged activity is Towards th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from Bank of America", and the single most common underlying issue is "I called in on the XXXX of XXXX and spoke to a representative by the name of XXXX XXXX. He assured me that the check was in the mail".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money. has a 0% timely response rate to CFPB complaints.
The most common issue reported against dated XX/XX/XXXX stating that we would be issuing a check rather than depositing the money back into my bank account. Having not received the check as of the XXXX I called in again. This time insisting on speaking to a supervisor. Name of XXXX XXXX XXXX XXXX. He in turn put a stop-payment on the check that was supposedly issued and restarted the whole process of trying to get my money back by asking for the bank statement to be faxed again. Account activity was faxed again. I was told that it would take another XXXX business days for them to make a decision on whether to refund the money. is "I called in on the XXXX of XXXX and spoke to a representative by the name of XXXX XXXX. He assured me that the check was in the mail" in the "I received a letter from Bank of America" product category.
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