Total complaints
4
Filed since Serv
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows ( date of transfer's complaint history from CFPB public records. 4 consumers have filed complaints since Serv. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since Serv
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ( date of transfer's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and communications with the Servicer. What happened? Did the server at XXXX go down while this case was investigated? One of the main duties of a Servicer is to collect and process payments from the borrower | 3 |
| and communications with the Servicer. What happened? Did the server at SPS go down while this case was investigated? One of the main duties of a Servicer is to collect and process payments from the borrower | 1 |
| State | Complaints |
|---|---|
| because XXXX had completed one a month and a half before the transfer. Yet | 4 |
| Issue | Complaints |
|---|---|
| or there is a failure to credit funds to the principal balance | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
( date of transfer has accumulated 4 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Serv, and the most recent logged activity is Servicer ', giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ( date of transfer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and communications with the Servicer. What happened? Did the server at XXXX go down while this case was investigated? One of the main duties of a Servicer is to collect and process payments from the borrower", and the single most common underlying issue is "or there is a failure to credit funds to the principal balance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ( date of transfer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
( date of transfer has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
( date of transfer has a 0% timely response rate to CFPB complaints.
The most common issue reported against ( date of transfer is "or there is a failure to credit funds to the principal balance" in the "and communications with the Servicer. What happened? Did the server at XXXX go down while this case was investigated? One of the main duties of a Servicer is to collect and process payments from the borrower" product category.
Read our methodology — how this data is sourced, computed, and verified.