Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help complaint mix by product
- I had 1 100.0% – 0% relief
How customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had not received any call | 1 |
Top States
| State | Complaints |
|---|---|
| and long hold times was very frustrating. The last agent | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| once again being transferred repeatedly. They ended out telling me that I would have to wait up to 3 weeks for resolution. They still have never called | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help
customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After 5 da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had not received any call", and the single most common underlying issue is "once again being transferred repeatedly. They ended out telling me that I would have to wait up to 3 weeks for resolution. They still have never called".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help have?
customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help respond to complaints on time?
customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help has a 0% timely response rate to CFPB complaints.
What is the most common complaint about customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help?
The most common issue reported against customer service was downright terrible and unprofessional. Repeatedly being transferred to persons that could not help is "once again being transferred repeatedly. They ended out telling me that I would have to wait up to 3 weeks for resolution. They still have never called" in the "I had not received any call" product category.
Read our methodology — how this data is sourced, computed, and verified.
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