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Customer Experience Support Analyst

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Customer Experience Support Analyst's complaint history from CFPB public records. 1 consumers have filed complaints since Verv. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Verv
Since

Total complaints

1

Filed since Verv

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Customer Experience Support Analyst complaint mix by product

Total complaints: 1

Customer Experience Support Analyst complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). which I: 1 complaints (100.0%), resolution 0.0% which I 100.0%
  • which I 1 100.0% 0% relief

How Customer Experience Support Analyst's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
which I attempted a mobile deposit for {$540.00} via XXXX XXXX XXXX XXXX on XX/XX/XXXX. Unfortunately 1

Top States

State Complaints
XXXX XXXX XXXX XXXX. She essentially asked for items I had already provided 1

Top Issues

Issue Complaints
and the money was withdrawn from my account on XX/XX/XXXX. The transactions can be seen in the screenshots from XXXX XXXX XXXX XXXX website 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Customer Experience Support Analyst

Customer Experience Support Analyst has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Verv, and the most recent logged activity is Verve issu, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Customer Experience Support Analyst reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I attempted a mobile deposit for {$540.00} via XXXX XXXX XXXX XXXX on XX/XX/XXXX. Unfortunately", and the single most common underlying issue is "and the money was withdrawn from my account on XX/XX/XXXX. The transactions can be seen in the screenshots from XXXX XXXX XXXX XXXX website".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Customer Experience Support Analyst: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Customer Experience Support Analyst have?

Customer Experience Support Analyst has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Customer Experience Support Analyst respond to complaints on time?

Customer Experience Support Analyst has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Customer Experience Support Analyst?

The most common issue reported against Customer Experience Support Analyst is "and the money was withdrawn from my account on XX/XX/XXXX. The transactions can be seen in the screenshots from XXXX XXXX XXXX XXXX website" in the "which I attempted a mobile deposit for {$540.00} via XXXX XXXX XXXX XXXX on XX/XX/XXXX. Unfortunately" product category.

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