2026 data Public-data reference. official source

Crypto.com Visa Card

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Crypto.com Visa Card's complaint history from CFPB public records. 1 consumers have filed complaints since i wa. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
i wa
Since

Total complaints

1

Filed since i wa

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Crypto.com Visa Card complaint mix by product

Total complaints: 1

Crypto.com Visa Card complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). which is: 1 complaints (100.0%), resolution 0.0% which is 100.0%
  • which is 1 100.0% 0% relief

How Crypto.com Visa Card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
which is the case for the situation at hand as well. The transaction was on XX/XX/2021 1

Top States

State Complaints
the merchant refunding me XXXX way back on XX/XX/XXXX 1

Top Issues

Issue Complaints
at which point upon having the opportunity to address it 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Crypto.com Visa Card

Crypto.com Visa Card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to i wa, and the most recent logged activity is i was doub, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Crypto.com Visa Card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which is the case for the situation at hand as well. The transaction was on XX/XX/2021", and the single most common underlying issue is "at which point upon having the opportunity to address it".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Crypto.com Visa Card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Crypto.com Visa Card have?

Crypto.com Visa Card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Crypto.com Visa Card respond to complaints on time?

Crypto.com Visa Card has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Crypto.com Visa Card?

The most common issue reported against Crypto.com Visa Card is "at which point upon having the opportunity to address it" in the "which is the case for the situation at hand as well. The transaction was on XX/XX/2021" product category.

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