Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX complaint mix by product
- but would 1 100.0% – 0% relief
How Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but would not explain what that means. She said at one point I owed {$9300.00} stating she was helping me all she could by reducing what I had to pay to {$4600.00} | 1 |
Top States
| State | Complaints |
|---|---|
| informing me I would likely receive a letter or email from XXXX XXXX XXXX of which I never received a written correspondence form XXXX XXXX or Nelson Cruz and Associates. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cruz | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX
Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX at on, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but would not explain what that means. She said at one point I owed {$9300.00} stating she was helping me all she could by reducing what I had to pay to {$4600.00}", and the single most common underlying issue is "Cruz".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX have?
Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX respond to complaints on time?
Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX?
The most common issue reported against Cruz and Associate. My last email from XXXX XXXXXXXX XXXX was on XX/XX/XXXX is "Cruz" in the "but would not explain what that means. She said at one point I owed {$9300.00} stating she was helping me all she could by reducing what I had to pay to {$4600.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.
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