Total complaints
1
Filed since Toda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested's complaint history from CFPB public records. 1 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Toda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| CRS called my home phone number ( not my cell number that they originally contacted ) THREE separate times | 1 |
| State | Complaints |
|---|---|
| and have provided no real proof that this is a real debt or that they are a reputable company. | 1 |
| Issue | Complaints |
|---|---|
| the same person 's voice identified himself using 3 separate names | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "CRS called my home phone number ( not my cell number that they originally contacted ) THREE separate times", and the single most common underlying issue is "the same person 's voice identified himself using 3 separate names".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested has a 0% timely response rate to CFPB complaints.
The most common issue reported against CRS has crossed the line into harassment. They still have not sent me ANYTHING in the mail as I requested is "the same person 's voice identified himself using 3 separate names" in the "CRS called my home phone number ( not my cell number that they originally contacted ) THREE separate times" product category.
Read our methodology — how this data is sourced, computed, and verified.