Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows creditors must have permissible purpose's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How creditors must have permissible purpose's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX Balance {$2800.00} This account is being falsely reported as a collection. I dispute the accuracy of this tradeline because I have not received any validation of debt | 1 |
| State | Complaints |
|---|---|
| and in this case | 1 |
| Issue | Complaints |
|---|---|
| and no lawful collection documentation. Reporting this account as a collection is a violation of FCRA 1681s-2 ( a ) which prohibits furnishing inaccurate information. Additionally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
creditors must have permissible purpose has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, creditors must have permissible purpose reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX Balance {$2800.00} This account is being falsely reported as a collection. I dispute the accuracy of this tradeline because I have not received any validation of debt", and the single most common underlying issue is "and no lawful collection documentation. Reporting this account as a collection is a violation of FCRA 1681s-2 ( a ) which prohibits furnishing inaccurate information. Additionally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating creditors must have permissible purpose: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
creditors must have permissible purpose has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
creditors must have permissible purpose has a 0% timely response rate to CFPB complaints.
The most common issue reported against creditors must have permissible purpose is "and no lawful collection documentation. Reporting this account as a collection is a violation of FCRA 1681s-2 ( a ) which prohibits furnishing inaccurate information. Additionally" in the "XXXX Balance {$2800.00} This account is being falsely reported as a collection. I dispute the accuracy of this tradeline because I have not received any validation of debt" product category.
Read our methodology — how this data is sourced, computed, and verified.