Total complaints
17
Filed since Addr
2026 data Public-data reference. official source
credit cards
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows credit cards's complaint history from CFPB public records. 17 consumers have filed complaints since Addr. The company has a 0% timely response rate and has provided relief in 0% of cases.
17
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
Addr
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
credit cards complaint mix by product
- my home 3 23.1% – 0% relief
- the thief 3 23.1% – 0% relief
- and the 2 15.4% – 0% relief
- this significant 2 15.4% – 0% relief
- this significant 1 7.7% – 0% relief
- I lost 1 7.7% – 0% relief
- FL XXXX 1 7.7% – 0% relief
How credit cards's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my home is paid for | 3 |
| the thief has exploited my personal contact information | 3 |
| and the charge-off date is not consistent with the original date of delinquency. FCRA 623 ( a ) ( 5 ) mandates that furnishers accurately report the date of first delinquency | 2 |
| this significant drop can be catastrophic and can be a detriment to my personal and business financial burden ( i.e. | 2 |
| this significant drop is catastrophic and is a detriment to my personal and business financial burden ( i.e. | 1 |
| I lost my job in XXXX due to COVID19 | 1 |
| FL XXXX This address has never been associated with me in any capacityresidential | 1 |
| they violated that & again no paperwork that they implemented the transfer early. All of a sudden they are saying I owe them over {$500.00} and created all these false charges and late fees. My debt went from XXXX to XXXX. I submitted a XXXX complaint. They tried to intimidate me with sending books of paper | 1 |
| payments | 1 |
| currently dated XX/XX/XXXX | 1 |
| when I was only 11 days old. It was signed by the officer of the probate court XXXX XXXX and seized upon by the State of Louisiana and has operated for its benefit up to the current date. Being that I was an infant | 1 |
Top States
| State | Complaints |
|---|---|
| or other accounts of any kind with any other financial institution. | 3 |
| auto loans | 3 |
| and bank cards. | 3 |
| and other financial opportunities. The inconsistent reporting is misleading potential creditors and misrepresenting my payment history. Each monthly update that shows an incorrect balance or status is a fresh violation. You must correct or remove all inaccurate information immediately. I request a complete reinvestigation | 2 |
| utilities | 2 |
| and other financial services. Its continued reporting constitutes a violation of my rights under FCRA | 1 |
| and lines of credit without customers permission. The CFPB found that U.S. Bank violated the Consumer Financial Protection Act | 1 |
| utility accounts | 1 |
| student loans | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I do not have any loans. The ONLY financial relationship I have is with XXXX Bank. The only accounts I have with XXXX Bank are XXXX checking account | 3 |
| merchant account | 3 |
| email address | 3 |
| signed agreement | 2 |
| I didnt hear anything from Unemployment of California for a long time and assumed it was because the overwhelming amount filed all at once. After weeks of nothing I finally received a request to verify my identity | 1 |
| or financial. Reporting this incorrect address misrepresents my personal history and can mislead creditors into believing I have resided at a location I have never occupied. Under FCRA 1681e ( b ) | 1 |
| I pay all my bills. This company is not sane. After fighting for months they sent a paper if you pay {$76.00} per month we will only charge 4 % | 1 |
| etc. I am the victim of serious identity theft | 1 |
| and XX/XX/XXXX | 1 |
| XXXX XXXX ( domestic ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About credit cards
credit cards has accumulated 17 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addr, and the most recent logged activity is human bein, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, credit cards reports a 0% timely-response rate and has closed 5.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my home is paid for", and the single most common underlying issue is "I do not have any loans. The ONLY financial relationship I have is with XXXX Bank. The only accounts I have with XXXX Bank are XXXX checking account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating credit cards: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does credit cards have?
credit cards has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
Does credit cards respond to complaints on time?
credit cards has a 0% timely response rate to CFPB complaints.
What is the most common complaint about credit cards?
The most common issue reported against credit cards is "I do not have any loans. The ONLY financial relationship I have is with XXXX Bank. The only accounts I have with XXXX Bank are XXXX checking account" in the "my home is paid for" product category.
Read our methodology — how this data is sourced, computed, and verified.
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