Total complaints
3
Filed since For
2026 data Public-data reference. official source
credit card
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows credit card's complaint history from CFPB public records. 3 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
For
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
credit card complaint mix by product
- I don't 1 33.3% – 0% relief
- the Truth 1 33.3% – 0% relief
- today XX/XX/XXXX 1 33.3% – 0% relief
How credit card's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I don't see XXXX is making any sense. As the pin can be easily stolen when I use my card at a public space. The fact that I shopped at XXXX before with that card | 1 |
| the Truth in Lending Act ( 15 U.S.C. 1601 et seq. ) | 1 |
| today XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and monthly bill. They are pre-authorized meaning I don't need to have my card to use them. For the fact that they sent text message to my phone number for me to authorized. This is 100 % their fault as I updated my phone number with them on XX/XX/2023 | 1 |
| mortgage. | 1 |
| checking & savings | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| since the first reported fraud transaction happened on XX/XX/2023. From XX/XX/2023 => XX/XX/2023 | 1 |
| KNOWING THE INFORMATIONTO BE FALSE | 1 |
| for a total negative balance of {$2100.00}. I went into a local bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About credit card
credit card has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, credit card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I don't see XXXX is making any sense. As the pin can be easily stolen when I use my card at a public space. The fact that I shopped at XXXX before with that card", and the single most common underlying issue is "since the first reported fraud transaction happened on XX/XX/2023. From XX/XX/2023 => XX/XX/2023".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating credit card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does credit card have?
credit card has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does credit card respond to complaints on time?
credit card has a 0% timely response rate to CFPB complaints.
What is the most common complaint about credit card?
The most common issue reported against credit card is "since the first reported fraud transaction happened on XX/XX/2023. From XX/XX/2023 => XX/XX/2023" in the "I don't see XXXX is making any sense. As the pin can be easily stolen when I use my card at a public space. The fact that I shopped at XXXX before with that card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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