Total complaints
2
Filed since This
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows coupon book's complaint history from CFPB public records. 2 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 50% of cases.
Total complaints
2
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
50%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How coupon book's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| only I can validate this debt. I do not validate this debt. Therefore | 1 |
| on a denial of my right to credit from American Express National Bank any and all affiliates and subsidiaries. I hope this letter finds you well as the document recently received appears to be from American Express | 1 |
| State | Complaints |
|---|---|
| or other credit device existing for the purpose of obtaining money | 1 |
| or other single credit device that may be used from time to time to obtain money | 1 |
| Issue | Complaints |
|---|---|
| and the Fair Credit Reporting Act [ 15 USC 1681 ( a ) ( 2 ) ( B ) ] : ( 2 ) Exclusions.Except as provided in paragraph ( 3 ) | 1 |
| would all individuals in their private capacities who are involved in said writing please identify themselves | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
coupon book has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is t notified, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, coupon book reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 50% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "only I can validate this debt. I do not validate this debt. Therefore", and the single most common underlying issue is "and the Fair Credit Reporting Act [ 15 USC 1681 ( a ) ( 2 ) ( B ) ] : ( 2 ) Exclusions.Except as provided in paragraph ( 3 )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating coupon book: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
coupon book has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
coupon book has a 0% timely response rate to CFPB complaints.
The most common issue reported against coupon book is "and the Fair Credit Reporting Act [ 15 USC 1681 ( a ) ( 2 ) ( B ) ] : ( 2 ) Exclusions.Except as provided in paragraph ( 3 )" in the "only I can validate this debt. I do not validate this debt. Therefore" product category.
Read our methodology — how this data is sourced, computed, and verified.