Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had to use mobile deposit to get my funds in my account as soon as possible. My mobile deposit was in the amount of {$3100.00} from an XXXX Payroll account which was clearly indicated on the check. As of Thursday | 1 |
| State | Complaints |
|---|---|
| I told him this is unacceptable for me to have to call back tomorrow | 1 |
| Issue | Complaints |
|---|---|
| so I asked for a supervisor. I was on the phone for 45 min and the supervisor informed that they were unable to verify my check and if I got a contact name and phone number from the check issuer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had to use mobile deposit to get my funds in my account as soon as possible. My mobile deposit was in the amount of {$3100.00} from an XXXX Payroll account which was clearly indicated on the check. As of Thursday", and the single most common underlying issue is "so I asked for a supervisor. I was on the phone for 45 min and the supervisor informed that they were unable to verify my check and if I got a contact name and phone number from the check issuer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against couldn't the supervisor call me back. He told me no. I then asked if I could at least leave the name and number to verify the check to be passed on to the supervisor and was again said no and that I had to call back. I asked when I should call back and he told me tomorrow. It was only XXXX is "so I asked for a supervisor. I was on the phone for 45 min and the supervisor informed that they were unable to verify my check and if I got a contact name and phone number from the check issuer" in the "I had to use mobile deposit to get my funds in my account as soon as possible. My mobile deposit was in the amount of {$3100.00} from an XXXX Payroll account which was clearly indicated on the check. As of Thursday" product category.
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