Total complaints
1
Filed since Both
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows could I improve my credit score by closing the new credit card account's complaint history from CFPB public records. 1 consumers have filed complaints since Both. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Both
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How could I improve my credit score by closing the new credit card account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| did the supervisor reveal that XXXX XXXX is not a separate company ; it is the model that Equifax uses to calculate credit scores. I feel that the supervisor was being cagey by not telling me originally that XXXX XXXX is Equifax 's own internal secret model | 1 |
| State | Complaints |
|---|---|
| the supervisor said he had no way of knowing. In fact | 1 |
| Issue | Complaints |
|---|---|
| therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
could I improve my credit score by closing the new credit card account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Both, and the most recent logged activity is Both the a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, could I improve my credit score by closing the new credit card account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "did the supervisor reveal that XXXX XXXX is not a separate company ; it is the model that Equifax uses to calculate credit scores. I feel that the supervisor was being cagey by not telling me originally that XXXX XXXX is Equifax 's own internal secret model", and the single most common underlying issue is "therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating could I improve my credit score by closing the new credit card account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
could I improve my credit score by closing the new credit card account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
could I improve my credit score by closing the new credit card account has a 0% timely response rate to CFPB complaints.
The most common issue reported against could I improve my credit score by closing the new credit card account is "therefore" in the "did the supervisor reveal that XXXX XXXX is not a separate company ; it is the model that Equifax uses to calculate credit scores. I feel that the supervisor was being cagey by not telling me originally that XXXX XXXX is Equifax 's own internal secret model" product category.
Read our methodology — how this data is sourced, computed, and verified.