Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called ProCollect and the apartment complex immediately on XX/XX/XXXX. When I could not reach the XXXX XXXX by phone | 1 |
| State | Complaints |
|---|---|
| on or about XX/XX/XXXX I received the first letter ever from ProCollect in the mail ( letter dated XX/XX/XXXX ) attempting to collect a debt without any information or validation as I requested and required by law in violation of fair reporting laws. I still have not received a response to my letter with proof of the alleged debt and the ProCollect account and derogatory mark is still on my credit report as of today XX/XX/XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ProCollect | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX. The XXXX rep stated she did not find any evidence that I owed a balance and that it was likely a mistake and would have someone call me back. Since then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After lear, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called ProCollect and the apartment complex immediately on XX/XX/XXXX. When I could not reach the XXXX XXXX by phone", and the single most common underlying issue is "XXXX XXXX. The XXXX rep stated she did not find any evidence that I owed a balance and that it was likely a mistake and would have someone call me back. Since then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter has a 0% timely response rate to CFPB complaints.
The most common issue reported against contract etc ) that would validate the debt and their right to collect. I also requested they remove the mark from my credit report. After the call and sending them the letter is "XXXX XXXX. The XXXX rep stated she did not find any evidence that I owed a balance and that it was likely a mistake and would have someone call me back. Since then" in the "I called ProCollect and the apartment complex immediately on XX/XX/XXXX. When I could not reach the XXXX XXXX by phone" product category.
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