continuing to make payments will reduce your total costs of borrowing. '' If I don't continue to pay every month then the interest will continue to accrue. I might be willing to pay the principle ( maximum ) as a settlement but there is no place on the website see running balances to verify and validate what is happening with the money. Customer service will not discuss that option with me.

What the CFPB Record Shows About continuing to make payments will reduce your total costs of borrowing. '' If I don't continue to pay every month then the interest will continue to accrue. I might be willing to pay the principle ( maximum ) as a settlement but there is no place on the website see running balances to verify and validate what is happening with the money. Customer service will not discuss that option with me.

continuing to make payments will reduce your total costs of borrowing. '' If I don't continue to pay every month then the interest will continue to accrue. I might be willing to pay the principle ( maximum ) as a settlement but there is no place on the website see running balances to verify and validate what is happening with the money. Customer service will not discuss that option with me. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When you p, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, continuing to make payments will reduce your total costs of borrowing. '' If I don't continue to pay every month then the interest will continue to accrue. I might be willing to pay the principle ( maximum ) as a settlement but there is no place on the website see running balances to verify and validate what is happening with the money. Customer service will not discuss that option with me. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Overpayments will be applied to your Current Balance. Unless you make your payments through Auto Pay or instruct us to do otherwise", and the single most common underlying issue is "if you pay an extra {$50.00} and your regular Monthly Payment Amount is {$100.00}".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating continuing to make payments will reduce your total costs of borrowing. '' If I don't continue to pay every month then the interest will continue to accrue. I might be willing to pay the principle ( maximum ) as a settlement but there is no place on the website see running balances to verify and validate what is happening with the money. Customer service will not discuss that option with me.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.