Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows contacted me's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How contacted me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called at XXXXXXXX XXXX PT ( which is also inside their business hours ) and was told they had opened an account to figure out why the overpayment had not been refunded. I was given a case number and an estimated completion date of XX/XX/XXXX. On XX/XX/XXXX I called and spoke with XXXX in XXXX XXXX '' at XXXX XXXX PT. After speaking with XXXX and a second person | 1 |
| State | Complaints |
|---|---|
| nor refunded the excess funds as I requested. It is my hope that CFPB can encourage Bank of America to complete this process without going to court.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
| Issue | Complaints |
|---|---|
| including XXXX reference number from the closing agent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
contacted me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, contacted me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called at XXXXXXXX XXXX PT ( which is also inside their business hours ) and was told they had opened an account to figure out why the overpayment had not been refunded. I was given a case number and an estimated completion date of XX/XX/XXXX. On XX/XX/XXXX I called and spoke with XXXX in XXXX XXXX '' at XXXX XXXX PT. After speaking with XXXX and a second person", and the single most common underlying issue is "including XXXX reference number from the closing agent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating contacted me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
contacted me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
contacted me has a 0% timely response rate to CFPB complaints.
The most common issue reported against contacted me is "including XXXX reference number from the closing agent" in the "I called at XXXXXXXX XXXX PT ( which is also inside their business hours ) and was told they had opened an account to figure out why the overpayment had not been refunded. I was given a case number and an estimated completion date of XX/XX/XXXX. On XX/XX/XXXX I called and spoke with XXXX in XXXX XXXX '' at XXXX XXXX PT. After speaking with XXXX and a second person" product category.
Read our methodology — how this data is sourced, computed, and verified.