2026 data Public-data reference. official source

contact

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows contact's complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Desp
Since

Total complaints

2

Filed since Desp

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

contact complaint mix by product

Total complaints: 2

contact complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX: 1 complaints (50.0%), resolution 0.0% XXXX 50.0% not IDR: 1 complaints (50.0%), resolution 0.0% not IDR 50.0%
  • XXXX 1 50.0% 0% relief
  • not IDR 1 50.0% 0% relief

How contact's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX 1
not IDR application 1

Top States

State Complaints
or notice issued to either borrower. During that time 1
written confirmation of this advise or a case number. 1

Top Issues

Issue Complaints
followed by sudden enforcement 1
that the forbearance was set to end XX/XX/XXXX and due to the length of time MOHELA takes to review challenges to these 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About contact

contact has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is I called M, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, contact reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "followed by sudden enforcement".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating contact: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does contact have?

contact has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does contact respond to complaints on time?

contact has a 0% timely response rate to CFPB complaints.

What is the most common complaint about contact?

The most common issue reported against contact is "followed by sudden enforcement" in the "XXXX" product category.

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