Total complaints
1
Filed since New
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's complaint history from CFPB public records. 1 consumers have filed complaints since New . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since New
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but if you 're behind on your mortgage | 1 |
| State | Complaints |
|---|---|
| INC.,AZ,85015,,Consent provided,Web,2016-05-23,Closed with explanation,Yes,No,1937603 | 1 |
| Issue | Complaints |
|---|---|
| call us at ( XXXX ) XXXX ( XXXX ). We can help you find a housing counselor in your area who can develop a plan of action for your situation and help you work with your mortgage company. Foreclosure prevention help is free and special assistance XXXX be available to military members or veterans. You can find more information on mortgages at : XXXX Thank you | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to New , and the most recent logged activity is New CFPB m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but if you 're behind on your mortgage", and the single most common underlying issue is "call us at ( XXXX ) XXXX ( XXXX ). We can help you find a housing counselor in your area who can develop a plan of action for your situation and help you work with your mortgage company. Foreclosure prevention help is free and special assistance XXXX be available to military members or veterans. You can find more information on mortgages at : XXXX Thank you".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has a 0% timely response rate to CFPB complaints.
The most common issue reported against Consumer Financial Protection Bureau XXXXXXXXXXXX XXXX wrote :,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING is "call us at ( XXXX ) XXXX ( XXXX ). We can help you find a housing counselor in your area who can develop a plan of action for your situation and help you work with your mortgage company. Foreclosure prevention help is free and special assistance XXXX be available to military members or veterans. You can find more information on mortgages at : XXXX Thank you" in the "but if you 're behind on your mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.