Total complaints
6
Filed since 8. T
2026 data Public-data reference. official source
Consumer Financial Protection Bureau
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows Consumer Financial Protection Bureau's complaint history from CFPB public records. 6 consumers have filed complaints since 8. T. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
8. T
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Consumer Financial Protection Bureau complaint mix by product
- IA XXXX 1 16.7% – 0% relief
- WI XXXX 1 16.7% – 0% relief
- CA XXXX 1 16.7% – 0% relief
- nor the 1 16.7% – 0% relief
- after doing 1 16.7% – 0% relief
- AZ XXXX 1 16.7% – 0% relief
How Consumer Financial Protection Bureau's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| IA XXXX XX/XX/XXXX I have received additional relevant information for you to fix this inaccurate charge-off account. I understand that you quoted the law in your letter you sent to me. The FCRA also states that I have the right to dispute inaccurate and incomplete information. For the fifth time | 1 |
| WI XXXX XX/XX/XXXX XXXX The following personal information is incorrect Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX | 1 |
| CA XXXX XX/XX/2018 I have received additional relevant information for you to fix this inaccurate charge-off account. I understand that you quoted the law in your letter you sent to me. The FCRA also states that I have the right to dispute inaccurate and incomplete information. For the fifth time | 1 |
| nor the address of the company. I also looked up online my current visa statement and noted Bank of America added back in {$110.00} on XX/XX/2021 | 1 |
| after doing a county search the ( CHARGE : FAILURE TO APPEAR ( DMV HOLD ) DISPOSITION : CASE PENDING ) Case # XXXX came up. I advised this is the same resolved issue from XX/XX/XXXX. I have searched on XXXX XXXX County Court website ( free ) regarding this matter. Court records and minutes show FTA was recalled on XX/XX/XXXX. In addition | 1 |
| AZ XXXX I have received additional relevant information for you to fix this inaccurate charge-off account. I understand that you quoted the law in your letter you sent to me. The FCRA also states that I have the right to dispute inaccurate and incomplete information. For the fifth time | 1 |
Top States
| State | Complaints |
|---|---|
| Justice Department | 4 |
| as well as report back to U. S. Representative XXXX XXXX Office on the results.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
| and the Attorney General | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| when I have provided new and relevant information according to the FCRA | 3 |
| Im asking you to do a reasonable investigation and fix this problem. If you choose to ignore my dispute | 1 |
| my credit rating will be damaged permanently. I called the Bank of America Fraudulent Division again | 1 |
| no holds | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Consumer Financial Protection Bureau
Consumer Financial Protection Bureau has accumulated 6 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 8. T, and the most recent logged activity is XXXX. The , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Consumer Financial Protection Bureau reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "IA XXXX XX/XX/XXXX I have received additional relevant information for you to fix this inaccurate charge-off account. I understand that you quoted the law in your letter you sent to me. The FCRA also states that I have the right to dispute inaccurate and incomplete information. For the fifth time", and the single most common underlying issue is "when I have provided new and relevant information according to the FCRA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Consumer Financial Protection Bureau: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Consumer Financial Protection Bureau have?
Consumer Financial Protection Bureau has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Consumer Financial Protection Bureau respond to complaints on time?
Consumer Financial Protection Bureau has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Consumer Financial Protection Bureau?
The most common issue reported against Consumer Financial Protection Bureau is "when I have provided new and relevant information according to the FCRA" in the "IA XXXX XX/XX/XXXX I have received additional relevant information for you to fix this inaccurate charge-off account. I understand that you quoted the law in your letter you sent to me. The FCRA also states that I have the right to dispute inaccurate and incomplete information. For the fifth time" product category.
Read our methodology — how this data is sourced, computed, and verified.
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